Actors Access Plus grants you the ability to respond to ALL projects and roles released on Actors Access with previously purchased marketing material. 

Canceling your Actors Access Plus subscription 

1) To begin, login to your Actors Access account

2) Once you've logged in, go to MY TOOLS and scroll down to My Account.


3) Next, look at the lower right side of the page where you can see your plan details under Membership & Billing.

4) Click Cancel Membership. This will prevent any future auto renewals. 

Your membership will remain active until the end of your current billing cycle, but once your current subscription period is over, your membership will be cancelled and you will lose your benefits, including the ability to respond to ALL Projects and roles released on Actors Access with previously purchased marketing material and full access to the iOS App. 

You can also remove your payment information by clicking Remove.


When Canceling your Membership, you will also be reminded of the benefits that will be lost when canceling. If you would still prefer to cancel your subscription, click Yes, Cancel my Membership.


5) A new window will then appear allowing you to share feedback with us. To leave feedback, input your notes into the available space and hit Submit or Cancel Membership Without Feedback if you would prefer not to leave any.



Your subscription will be valid until the date displayed under Next Billing Date or Expiration Date

Any changes made to your membership through your Actors Access profile will take effect after your current membership expires. For example, if you currently have an Annual Actors Access PLUS membership that expires on January 1st, 2025, and switch to a monthly membership, you will begin being charged $9.99 per month on January 2nd, 2025.

Please note that Monthly Actors Access PLUS purchases are nonrefundable. 

Refunds on Annual Actors Access PLUS purchases may be granted on a case-by-case basis, within 30 days of purchase, depending on the number of Breakdown responses sent between the time of purchase and the refund request.

 

Canceling Your Actors Access Plus Subscription Purchased Through The iOS App

Actors Access PLUS memberships purchased through the iOS App can only be canceled, updated, or paid for through the Apple App Store. You will not be able to revise or cancel your monthly subscription through the desktop site.


Refer to Apple’s support instructions to Cancel a subscription from Apple.




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