History of New Features for Actors




These are the latest software updates and improvements to the site. If you have any questions or concerns, please contact: support@actorsaccess.com


Released 9/25/22 

  • There are now 5 options for Gender and the Actor can choose all that apply.
  • The available options on the Size Card have been updated to accommodate the new Transgender and Non Binary gender options.

Released 9/7/22 

  • Bug Fix: 
    • Actors can once again type into the email field on the Forgot Username page when using a mobile browser
    • Sides with the "confirmed only" security option will remain accessible even after the Talent Representative has requested a retake.

Released 8/30/22 

  • In billing and account management, the "close and cancel" link has been renamed to just "close".
  • Actors Access accounts that have been disabled will no longer auto-renew Actors Access Plus.
  • Bug Fix:
    • When downloading secure sides, the file names are no longer being changed to random letters and numbers.
    • Reschedule notifications Cmails are no longer linking to the original schedule time.

Released 7/26/22 

  • Sides downloads will no longer trigger pop-up blockers.
  • Bug Fix:
    • The Eco Cast Live system test on Android devices will no longer indicate current browsers as "out of date".
    • The deadline set by a Talent Representative will once again restrict uploading of media on the Actor invitation.

Released 6/14/22 

  • Actors Access Plus renewal price displays with the SAG/AFTRA discount when relevant on the My Account page.
  • Any links or reference to the Blog have been removed.
  • Bug Fix:
    • When a charge in the cart is kicked back due to form entry errors, the postal code no longer needs to be re-typed.

Released 5/24/22 

  • The look and layout of the pre-login Open Call phas been updated.

Released 4/12/22 

  • Bug Fix:
    • Bug fixed regarding formatting of replies to size card requests.
    • A trigger causing CMail notifications to be sent to Actors when they don't actually have a CMail has been fixed.
    • The size card will now display a minor Actor's age based on the entire birthdate, not just the year.
    • Actors can no longer double-click the "send" button when replying to a forwarded Eco Cast. invitation which would cause the Talent Representative to get multiple CMails and notifications.
    • The size card tab of the tabbed profile will now load properly even when all photos are marked as "Other".

Released 4/7/22 

  • Adds the option for Casting Directors to upload and share sides and other instructional materials directly to all types of audition invitations.

Released 3/30/22 

  • Adds a recurring subscription model and a monthly option for Actors Access Plus.
  • Actors now have the option to save payment information for ala carte purchases.

Released 3/17/22 

  • Bug Fix: 
    • Actors Access users can now both have a birth date that is younger than 18 years and have the "Legally Emancipated" box checked, and when checked their age will not display to Casting. 

Released 3/4/22 

  • Bug Fix: 
    • Actors no longer need to have role matching emails turned on in order to get matched Breakdowns on the Actors Access app.

Released 2/9/22 

  • The address for our NY office has been updated.
  • Bug Fix:

    • The "Upload" button no longer displays on confirmed Eco Cast invitations after the deadline has passed.


Released 1/25/22 

  • The layout for the Actors Access Registration has a few small tweaks.
  • Bug Fix:
    • An issue causing submitted Eco Cast Invitations to appear as unsubmitted has been fixed.

Released 12/21/21 

  • The accents "Asian" and "Middle Eastern" have been removed from the Actor skills list.


Released 12/7/21 

  • When opening an Eco Cast Open Call link, any currently logged in Actors will no longer need to log in again.


Released 11/11/21 

  • Captcha has been added to the check-out cart even when there is no cost.

  • Bug Fix:

    • Actors are no longer able to reply to CMails in which replies were turned off

    • The Breakdown search filter now correctly filters "Archived Breakdowns" and "All Breakdowns".


Released 11/2/21 

  • There is a new required "confirm" button in the Eco Cast Invitation for Actors


Released 10/28/21 

  • A new "Contact Us" menu item has been added to the header on Actors Access that directs the user to the chat, email form, phone contacts, and FAQ page.


Released 10/4/21 

  • Age Range and Ethnic Appearance no longer display on the Actor's tabbed resume.

  • Listed business hours have been updated on Showfax, Sides Express, and Screenplay Online.

  • Bug Fix:

    • The link to the Breakdown from a scheduled invitation has been fixed.

    • Viewers of one Actor's custom link can no longer access pictures of another Actor by manipulating the url.

    • On Showfax, having 700+ projects in a region will no longer prevent any projects from loading.

    • The rectangular ad now loads correctly on the homepage after logging out.

    • Searching Breakdowns no longer includes archived breakdowns when it shouldn't.


Released 9/22/21 

  • Adds the ability for Casting Directors to send messages to Actors in the Waiting Room or Audition Room of an Eco Cast Live and optionally allow Actors to respond.


Released 8/24/21 

  • On Actors Access registration, the Postal Code is no longer restricted to only US and Canada postal codes.

  • Actors can now re-rotate their printable photos.

  • Bug Fix:

    • Actors Access Plus reminder emails for temporary 13-month subscriptions are now sending correctly.

    • Sorting your list of current Eco Cast Invitations no longer displays the wrong deadlines.


Released 7/27/21 

  • Eco Cast Reminder emails no longer have incorrect capitalizations.

  • The trademark (R) has been removed from the Eco Cast Invitations page

  • The text of the Eco Cast reminder banners has been edited for grammar.


Released 7/20/21 

  • Bug Fix:

    • Actors can now enter + into their resume (like “Disney+” or “Paramount+” and it will remain after saving.

    • While the Casting History links are still being hidden until further notice, when a Talent Representative forwards a CMail, the Talent Representative’s name is no longer turning into the link to the Casting History.

    • On the My Account page, the Advanced Notifications emails can no longer be enabled without regions selected.

    • Actors can once again access archived Eco Cast Self-tape requests with expirations dates prior to Sept 2016.


Released 7/14/21 

  • The label on “Professional Biography/Footer” on the resume has been changed to just “Professional Biography”.

  • The design and layout of the benefits comparison page during registration, the password creation page, the email field during registration, and the header in the new user registration pages have been cleaned up.

  • The links to retrieve/reset your credentials now read “Forgot Your Password?” and “Forgot Your Username?”

  • The user interface of the password reset email and the password reset workflow have been cleaned up.

  • Bug Fix:

    • When a user enters invalid login credentials, they once again see a pop-up telling them their login or password was incorrect.

    • Validation emails sent during registration no longer have an invalid url.


Released 7/7/21 

  • ESL (English as a Second Language) has been moved to its own section within the list of skills.


Released 6/23/21 

  • The layout of the registration process for Actors who have been invited from a schedule notice has been improved.


Released 6/8/21

  • Actors can now turn off email notifications for role matching while still having the regions selected for role matching in the Actors Access App.

  • The correct styling now shows when hovering over the forgot username and forgot password buttons.

  • The Disability option “Asperger’s” has been changed to “Autism Spectrum Disorder”.

  • An Actor’s audition history with a Casting Director is now indicated.

  • An email and banner reminder appear when Eco Cast invitations are due within 72 and 24 hours.

  • Bug Fix:

    • When an Actor uses the media clipping tool on a previously uploaded audio clip, the resulting clip will remain “audio”, not “video”.

    • If the Actor uploads a photo and clicks through the steps without clicking “Apply Changes” the photo now uploads properly.

    • Actors can no longer see old emails in the UCart checkout process.

    • The Actors Access logo now appears correctly on the Upgrade Page.

    • Actors can now use Chrome to download media.


Released 12/3/20

  • A “Test Now” button has been added to test the browser, OS, and connection speed to the Eco Cast Live servers.  This will also signify if the OS or browser is out of date and provides an accurate measurement of their speed.
    • Visible in the Eco Cast Live invitation, on the initial page to join the Waiting Room, in the Waiting Room, and below the Ready/Not Ready toggle.

Released 3/25/20

  • Bug Fix:
    • The Showfax Download button is now working.
    • Clicking “Return to Search” from Order Receipt no longer creates an error.

Released 1/21/20

  • Added Ivory Coast/Côte d'Ivoire to Citizenship options. 
  • Bug Fix:
    • Apostrophe no longer turns to quotation mark in actor names. 

Released 11/7/19    

  • Expiration date field has been updated on Actor's Access Plus payment page.

Released 11/5/19

  • Complete submission button now only appearing when a role is in the cart.
  • Added new jacket and shirt sizes.
  • Bug Fix:
    • Error when clicking on "Breakdowns," from List of Breakdowns fixed.

Released 10/10/19

  • Bug Fix: 
    • Registration loop occurring with some actor IDs has been fixed. 

Released 9/18/19

  • Updates have been made to the Sign-In and Registration buttons. 

Released 9/4/19

  • Bug Fix:
    • Eco Cast playback working now working correctly on iPhone.

Released 8/5/19

  • We Now Include Username in Login Retrieval Email for Password Reset Requests. This will make it easier for our Actor Users to reset their password. 

Released 7/23/19

  • The Extend Membership button has been removed for current App Plus members.
  • Contact information has been updated for Screenplayonline.com.
  • AirCheck links were added to Logged-in Services Menu. 
  • Bug Fix: 
    • Invalid characters will no longer display on Aircheck page.

Released 7/2/19

  • Reset password link has been made more mobile-friendly. 

Released 6/26/19 

  • Eco Cast Confirmation text has been updated.
  • Bug Fix:
    • Issue of footer icons changing when browser is zoomed in has been resolved.

Released 5/15/19

  • Talent Link Resources Links have been added.  
  • Bug Fix:
    • Encoding issues with high resolution photos now resolved.
    • ACTRA verification message has been corrected.  

Released 4/23/19

  • Removed 468x60 from Homepage Responsive Leaderboard.
  • A new warning has been added about not being able to send or edit additional/existing media once the Eco Cast has been submitted. 

Released 4/3/19

  • Text has been updated for Eco Cast Confirmation: "Congratulations! The Casting Director has received your media files and they are able to review your audition."
  •  Any links/icons that direct to the message boards have been removed.  

Released 3/14/19

  • Made improvements to allow better handling of foreign billing addresses. Also removed the "State" requirement when choosing a foreign country.
  • Users will now be able to reverse a declined invitation as long as the invite has not passed the deadline.
  • Updated Sag Number Invalid Message to: "SAG-AFTRA Identification Number and Last Name does not match with SAG-AFTRA membership."   

Released 3/1/19

  • Decoupled the primary email and secondary email recapture process.
  • Removed the ability to submit on archived Breakdowns.   

Released 2/20/19

  • Printing from the Tabbed Resume will now redirect to the Custom Link in order to print.

Released 2/7/19 

  • Added Freshdesk Solutions Links to Actor's Access. 

Released 11/6/18

  • Added ability to generate a Sides report with the following criteria: 
    • Project Title.
    • Casting Director Name.
    • Role Name.
    • SE Username used to access sides.
    • If coded: Code entered.
    • If set to watermark: The performer name entered by user.
    • Time stamp (date, time).

Released 8/7/18

  • Time Zone indicator was added to EcoCast deadlines for clarity. 

Released 7/3/18

  • Added Transgender/Non-binary and Twin/Multiple Options to AA Registration.
  • Bug Fix:
    • Fixed the issue that caused branding being prioritized over certain types of sides.
    • Resolved the issue where Actor Submissions were using the wrong cart system.

Released 6/13/18

  • Bug Fix:
    • Fixed the issue that caused branding being prioritized over certain types of sides.

Released 6/5/18

  • Twin/Multiple check-boxes are now available for Profiles. This checkbox is searchable across all actor searches.

Released 5/30/18 

  • Sides category "Internet Productions,"  now changed to "New Media, Internet Productions."
  • Links in Manage Account in Showfax are now more discernible

Released 5/11/18

  • Bug Fix:
    • Talent Rep codes now working to link the repped profile with the Actor's Access registration. 

Released 5/10/18

  • Bug Fix:
    • Eco Casts forwarded to the actor will no longer prompt a payment. 

Released 2/28/18

  • Sides branding now displayed along the right side of the page. 

Released 2/22/18

  • Sides branding has been added to Showfax and SidesExpress.
  • Cart can now accept Canadian postal codes.

Released 9/11/17

  • Height/weight changes will now carry over to talent reps.

  • Actors are now notified when being removed from a rep’s roster.

  • The region restriction has been removed from the sides search.


Released 6/13/17

  • Reworked Order History to allow easier access to past paid orders.

  • Added a notification to Talent Rep when an actor removes themselves from their roster.


Released 6/8/17

  • Added Breakdown and Role information to forwarded audition notices and Eco Cast invitations.

  • Moved Height and Weight fields to the size card entry page.


Released 6/6/17

  • Added ability to change the order of uploading Eco Cast media.

  • Broke Shoe Size and Jacket Size are now split into two drop-down menus for the size card.


Released 5/25/17

  • Moved union status to top of tabbed resume. 


Released 5/4/17

  • Added ability to upload images and pdf files to an Eco Cast invitation.


Released 4/13/17

  • Bug Fix: 

    •  Issue with special characters preventing Eco Cast cMails to not send has been fixed.

    •  SlateShot now uploading with a period in the file name.


Released 2/9/17

  • Declining an audition or requesting a time change will now prompt a confirmation window.


Released 1/26/17

  • Option has been added for Breakdown staff to make Open Call Eco Cast uploads free for actors on a per-casting account basis.


Released 1/25/17

  • Transgender check box added to actor profiles.


Released 1/10/17


Released 12/20/16

  • Added copyright text to Breakdowns.

  • Top heading information has been added to forwarded audition notifications.


Released 12/14/16

  • Fixed bug with instructional media on Eco Cast Open Call links.

  • New promotional slides have been added to homepage.


Released 12/06/16

  • Added Watermark to Eco Cast videos.


Released 12/01/16

  • Five file limit in Eco Cast invitations has been removed.


Released 11/17/16

  • Bug Fix: 

    • Issue with uploading media to a retake Eco Cast has been resolved.


Released 11/10/16

  • Submitted photo added to audition notice when forwarded to actor by talent rep through the site.


Released 10/27/16

  • Eco Cast Invitations forwarded by the rep to Actors Access are now free to upload and transmit.

Released 10/13/16


Released 10/6/16

  • Agent/Manager Name field has been added to Representation Request form.


Released 9/28/16

  • Protections against duplicate names in the registration process have enhanced.

  • VCN and the Online Store have been removed from breakdownservices.com.


Released 9/13/16 

  • Bug Fix:

    • Issue regarding listed recipient of forwarded Eco Cast invitations has been fixed.


Released 9/9/16

  • Updated contact information for Vancouver office.

  • Bug Fix:

    • Notifications issue when Talent Reps forward Eco Cast auditions to Casting now resolved.


Released 9/6/16

  • How-to on the following items available here.

    • Option to include notes with an Eco Cast submission added.

    • Option to rename Eco Cast media added.

  • A number of bugs in Eco Cast fixed.


Released 8/16/16

  • How-to on the following items available here.

    • Role cart and Media cart merged into one Universal Cart.

    • Order History added.

  • Approval process for photos removed.


Released 8/9/16

  • Ability to respond to a request for a Size Card  has been added. How-to available here.


Released 8/4/16

  • Bug Fix: 

    • Entering Actor ID number issue when registering has been fixed.


Released 8/3/16

  • Schedules forwarded by a rep has been added to list of schedules on Actors Access.

  • Eco Cast invitation list is now sorted with earliest deadline at the top.

  • Bug Fix:

    • Performance media description text now fixed.

    • Issue sending Size Cards now resolved.


Released 7/14/16

  • 6-month reminder to update Size Card now added.

  • EMC (Equity Membership Candidate) union has been added to actor profiles


Released 6/21/16

  • Changed “Primary Photo,” labels to “Default Photo.”


Released 5/17/16

  • Bug Fix:

    • Apostrophe issue in Skills Field is now fixed.

    • Saving the original video after clipping a reel into clips now fixed.


Released 5/3/16

  • How-to on the following items available here.

    • Default region filter added to Breakdowns list.

    • Ability to download Performance Media added.

    • Option to change usernames added.

  • All listed prices have been edited to indicate they are in US Dollars.

  • Some missing sizes now added to the “Children’s Sizes” in the size card.

  • Indicator added when Casting has removed the actor from a schedule added to schedules pages.


Released 4/12/15

  • Option to hide your custom link now added.  How-to available here.

  • The electronic submissions column was removed from the list of Breakdowns.

  • The map page when browsing Breakdowns was replaced with a list of regions.


Released 3/22/16

  • Bug Fix:

    •  Notifications about auditions was fixed.

    • Eco Cast invitation deadline issues was resolved.


Released 2/3/16

  • How-to on the following item available here.

    • Option to edit existing Performance Videos into clips added.

  • Bug Fix:

    •  Upload limits in Eco Cast invitations issue resolved.


Released 1/12/16

  • Ability to rotate Printable Photos was added.

  • cMail Notification emails are now sent on a one-to-one basis, regardless of the “read” status of previous cMail messages.


Released 12/8/15

  • Audition Schedule status “Unavailable” has been changed to “Unavailable for Audition”.

  • ID number field for ACTRA Apprentice now added to your profile.


Released 11/6/15

  • ID number fields for ACTRA and SAG/AFTRA added to your profile.

  • Basic cMail messages can now be maeked as “unread."

  • Bug fix:

    •  Registration loop no longer occurs.


Released 10/15/15

  • Now able to include Size Card in submissions. How-to available here.

  • Ability to email your Size Card added.

  • Option to share a Breakdown on Facebook or Twitter. How-to available here.


Released 8/25/15

  • Ability to upload audio clips has been added. How-to available here.

  • Refinements made to “Coogan’s Law” and “Work Permit” fields for minors in your profile.

  • Ability to change a “confirmed” audition to “declined” now added.

  • Actors Access homepage has been redesigned.


Released 7/14/15

  • Process for resetting the email address on your account has been implemented.

  • Video uploader on Eco Cast improved to automatically rotate sideways and upside-down videos.

  • Ability to review submitted Eco Cast videos after the deadline has passed added.


Released 6/24/15

  • Option to edit Performance Videos into clips when you upload them added.


Released 3/31/15

  • Ability to upload Performance Videos directly to your account added.

  • Refinements have been made to header links.


Released 3/17/15

  • SlateShot player has been replaced with an HTML5 player.
  • Link to original Breakdown now added to Eco Cast invitations.
  • Role name and Breakdown title have been added to the Eco Cast video uploader.

Released 2/18/15

  • Video encoding services now changed to AWS

  • Rules regarding which profile fields are shared between actor and representatives have been refined.


Released 1/27/15


Released 12/16/14

  • Eco Cast video uploader has been replaced.


Released 11/4/14

  • Ability to renew Showfax subscription added to My Account page.


Released 8/13/14

  • AABP added to union options for actors’ profiles.


Released 3/11/14

  • Photo upload size limit has been increased to 20mb.


Released 2/18/14

  • Photo uploader has been replaced and improved.


Released 1/28/14

  • Option to change your name has been added to the “About Me” profile page.


Released 1/8/14

  • SlateShots now added to tabbed resumes.

  • Current and Archived schedules and Eco Cast invitations have been reorganized under new “Auditions” menu.


Released 12/3/13

  • SlateShots now added to one-page resumes.


Released 9/24/13

  • Username recovery has been expanded to send up to 4 usernames associated with one email address.

  • “Edit Thumbnail” ability now added to photo management. 


Released 9/4/13


Released 7/23/13

  • Size Card fields now added to profile entry pages.


Released 6/12/13

  • SlateShots have been added to Profiles.

  • Shopping cart revised for checking out Photo and SlateShot uploads.


Released 5/20/13

  • Fields regarding disabilities have been added to profile.

  • Photo Management page has been revamped.

  • Photo upload size limit now increased to 20mb.


Released 3/19/13

  • Option to change gender now added to profile.


Released 2/27/13

  • New shopping cart introduced for checking out multiple Photos at one time.


Released 12/11/12

  • “Add Representation” feature has been added to the “Manage Representation” page.


Released 11/13/12

  • “Add Representation” feature has been added to the “Manage Representation” page.

  • Option to remove and restore Performance Videos now added to “Manage Video” page.

  • Bug Fix: 

    • Issue regarding quotes in video titles has been fixed.


Released 8/21/12

  • Drag and Drop added to re-order Performance Videos.

  • Bug Fix:

    • New account registration issue has been resolved.  


Released 7/24/12

  •  “SAG” and “AFTRA” unions now merged to “SAG-AFTRA”.


Released 6/26/12

  • Google Ads have been implemented across all sites.


Released 4/25/12

  • Bug Fix:

    • Phone number formatting issue now resolved.

    • Unread message count discrepancy has been fixed.


Released 9/7/11

  • Height options have been increased to 8’0”.
  • Eco Cast uploader improved to use Zencoder encoding and Amazon Cloud storage.
  • Bug Fix:
    • Issue regarding listed recipient of forwarded Eco Cast invitations has been fixed.